It is a pity that there is no dedicated app offered by CasinoLuck but that disappointment disappeared quite quickly when I checked out their very impressive mobile site. It is extremely easy to use, loads lightning-quick and is a far more enjoyable gaming experience than being chained to a laptop or PC.
- UKGC and MGA Licenses
- Excellent selection of top games to choose from
- 100% Welcome Bonus up to £100 + 100 Spins
- Superior Mobile Gaming
- Restricted in several countries
- No casino App
CasinoLuck is a well-known casino brand in the highly competitive gambling industry and has been around for quite some time. Believe it or not, it first opened up for business way back in 1999! Since then, it has grown steadily in popularity not only in Europe but in the UK as well, as thousands of players frequent the site on a daily basis.
Owned and operated by Minoatauro and run on a platform provided by Aspire Global International, it counts extremely popular casinos including WildSlots and NextCasino as sister casinos. Holding both UKGC and MGA licenses, this casino is 100% safe and secure to play games on.
Over the course of reviewing this excellent casino, we were really impressed with the look and feel of the site as it boasts a very slick design coupled with a smart UI. For example, the most important areas of the casino such as Games and Promotions are nicely displayed on a handy sidebar. This helps to cut down on precious time and get you to exactly where you want to go. In addition to English, CasinoLuck is also available in Finnish, Norwegian, and French.
Unfortunately, CasinoLuck does not offer a dedicated mobile app to install. Instead, the site is fully optimised for mobile and tablet devices. Perfect for when you fancy some gaming on the go. It is a pity there is no casino app to download but we are sure with apps increasing in popularity all of the time that CasinoLuck will eventually release one.
CasinoLuck Casino Welcome Bonus
UK players are in for a real treat when they sign up with CasinoLuck as they offer a very attractive Welcome Bonus package consisting of a 100% Welcome Bonus up to £100 plus 100 Spins. The Bonuses and Spins are given out over a three-day period. In order to get your hands on all of them, you must deposit on each day. The Welcome Bonus offer works out like this:
Day 1: 100% Bonus up to £50 + 20 Spins in Rich Wilde and the Book of Dead
(Min. Deposit: £10. Max. Bonus: £50. Offer valid on first deposit and only applies to new players)
Day 2: 50% Bonus up to £50 + 20 Spins in Rich Wilde and the Book of Dead
(Min. Deposit: £10. Max. Bonus: £50. Offer valid on deposit on the second day after the first deposit)
Day 3: 60 Spins in Rich Wilde and the Book of Dead
(Min. Deposit: £10. Offer valid on deposit on the third day after the first deposit)
As you can see, you will need to deposit at least £10 each day in order to claim all of the bonuses and spins. The wagering requirement for the Welcome Bonus is set at a decent 35X and must be wagered within 21 days of being added to your account. It goes without saying that you must complete the wagering requirements first before you can withdraw any winnings.
First Deposit Bonus Code
No bonus code is needed in order to obtain CasinoLuck’s Welcome Bonus offer. A 100% Bonus up to £50 as well as 20 Spins are automatically added to your account when you make a minimum first deposit of £10.
Significant terms and conditions
- CasinoLuck’s welcome bonus is a 100% Welcome Bonus up to £100 plus 100 Spins.
- 3 deposits of at least £10 or more are needed in order to obtain the full bonus.
- The offer expires if you don’t meet the wagering requirements in 21 days.
- The sum of your Welcome Bonus needs to be wagered a minimum of 35 times before cashing out any bonus-related wins.
CasinoLuck’s standard bonus terms and conditions apply.
Extra and No Deposit Spins
As highlighted above, the full Welcome Bonus offer consists of a 100% Welcome Bonus plus 100 Spins. In order to claim the full offer, you will need to deposit at least £10 or more for the next 3 days after creating a new CasinoLuck account.
CasinoLuck Casino Slots and Games
CasinoLuck partners with some of the very best iGaming providers in the industry to ensure players have plenty of triple-A titles to enjoy. Notable providers on the site include Games Global, Quickspin, Play’n GO, iSoftBet, Red Tiger, NetEnt, Pragmatic Play, and Synot Games. On the main homepage of the site, you’ll be greeted by a plethora of games including the hottest new titles as well as popular slots loved by all players.
With hundreds of excellent casino games and slots to choose from, you won’t know where to start! The games themselves are nicely varied too as they feature classic online slots such as Starburst, Bonanza, Wolf Gold, and Twin Spin. New games are also added on a weekly basis to ensure players have the newest games available to them as soon as they are launched. To check out the latest releases at this casino, simply press the “New” tab on the games homepage. Games are also neatly arranged into specific categories and displayed in a grid-like structure. This helps to minimise your choices quickly when it comes to choosing your next game to play.
If you fancy something more old school then CasinoLuck has you covered with a small but interesting range of table games. These include different variants of classic table games such as Blackjack, Roulette, Baccarat, and Poker.
CasinoLuck Casino on Mobile
Regrettably, CasinoLuck does not offer a dedicated mobile app for Android or iOS players. However, it does offer a mobile version of the site that’s fully compatible with mobile and tablet devices. To access the site, simply visit the casino homepage on your mobile phone with an up-to-date mobile web browser.
The mobile site features a minimal design compared to the desktop version. This is obviously intentional as it’s all about loading the games and pages as quickly as possible here. It’s the perfect resource to use when you want to game straight from your pocket.
Live Casino Games
Like the majority of most online casinos, CasinoLuck has its very own Live Casino department. Here, you can enjoy a great range of Live Casino games that are beamed live to your mobile phone or computer. These games are extremely fun to play as they are hosted by a bunch of super energetic hosts in a real-life casino environment. Live Casino games available on the site include variations on Roulette, Baccarat, Poker, Blackjack, and Sic Bo. There are even a few Game Show type games to choose from if you fancy playing something a little bit different.
All of the games on the site are provided by renowned software studios Authentic Gaming and Evolution Gaming and are sorted into appropriate categories on the site to help you narrow down your choices quickly. Categories here include Salon Privé, Live Roulette, Live Blackjack, Game Shows, Live Baccarat & Sic Bo, and Live Poker.
Live game information
Total number of live casino games: 27+
Safe Gambling – is CasinoLuck casino safe?
First things first, CasinoLuck is 100% safe to use as it is licensed and regulated by the UK Gambling Commission. This ensures players are given a fair chance when playing games on the site as each one is tested on a regular basis. Moreover, CasinoLuck is fully committed to supporting a Responsible Gaming environment. They do this in a variety of ways to ensure players gamble responsibly while on the site. These include the following resources that players can avail of:
- Setting Personal Limits
- Self-Exclusion
- Reality Check Messages
- Time Out Periods
Players have the option to exclude themselves from the site or to restrict access to the casino for a certain amount of time if they feel that they might be developing a problem. Furthermore, you can set daily, weekly, or monthly limits so that you have a handle on what exactly you are betting while playing games on the site.
A reality-check message can also be selected by accessing your account. This tool when activated will display a popup message to notify you if you have been gambling for more than 60 minutes. It is also possible to set Session Time and Autoplay limits. Lastly, you can choose to self-exclude from the site for 6 months up to 5 years. Remember, gambling should always be about having fun and not causing any stress or financial situations. When it stops being fun then be sure to take a break or seek professional help.
Support
For support, CasinoLuck employs a dedicated team of casino experts who are on hand to help players out. Unfortunately, unlike some casinos that offer around-the-clock support, CasinoLuck’s support team only operates from 08:00 GMT to 00:00. However, support is available every day of the week all year round which is a big plus here should you encounter problems while on the site say on a bank holiday.
You can get reach out to the team via email or by accessing the live chat application. Support is also available in Norwegian, Finnish, and French. If you prefer to go hunting for solutions yourself then you can also check out their extensive FAQ section where you’ll find answers to the most common problems.
Expert’s Review
It’s not ideal that CasinoLuck does not offer 24/7 customer support it must be said. However, it is heartening to know that support is available every day of the week all year round, albeit at certain times. From dealing with the team first-hand, I found them to be super friendly and extremely efficient at resolving issues promptly. If you are looking for a casino with excellent customer support then you should definitely visit CasinoLuck.
The FAQ section is also an excellent resource to use should you encounter any issues. It’s jam-packed with solutions and should be the first place you visit before contacting the support team.
Site languages
English, French, Norwegian, Finnish
Email support languages
English, French, Norwegian, Finnish
Live support languages
English.
Phone support languages
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KYC and documents
In order to fully verify an account, new players must submit certain documents. This is for a player’s own protection as well as the casino to ensure you are of legal age to play as well as to prevent fake accounts from getting on the site. Typical documents required include a copy of your ID (passport or driving license) and a recent copy of a utility bill or bank statement to verify your address.
To submit documentation, simply click on your account and select the “Documents Upload” button. It is also possible to email scans to the casino itself. Once verified, you should then be able to withdraw funds from your account.
Banking
CasinoLuck offers a flexible range of payment methods when it comes to depositing or withdrawing funds from your account. These include the following:
Pleasingly, the processing time for deposits is instant so the money will arrive in your account as soon as you add funds. In addition to Sterling, CasinoLuck also accepts quite a few other currencies on the site including Euro, Rand, Chilean Peso, Rupee, Canadian Dollar, Australian Dollar, and Kroner. It goes without saying, you should always use local currency where applicable in order to avoid those pesky added exchange rates.
The minimum amount that you can deposit or withdraw is £10. Speaking of withdrawals, they vary from payment option to payment option. For example, an e-wallet such as Skrill can take just two working days to complete but for a bank card option such as Visa, it can take up to 6 days to process.
Expert’s Review
CasinoLuck offers a superb and versatile range of secure banking options. For instance, you can choose from typical banking options such as Visa or MasterCard in addition to the latest e-wallets such as Skrill and Paysafecard. There is undoubtedly a payment option here to suit each and every player.
With regard to withdrawals, the processing time differs for most payment options but that’s pretty standard for the majority of online casinos. It’s also great that CasinoLuck uses powerful 128-bit SSL encryption technology on the site to ensure all of your personal and financial details are protected at all times.
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