The customer service in this casino is nearly perfect. I’m saying nearly because the email responses were a bit slow. But, most players will use a live chat channel to ask their questions or the FAQ page.
- Wide game selection
- Efficient customer support
- High payout rates
- Limited supported currencies
- Extensive Terms
One thing is crystal clear when it comes to online gambling – online slots run the show. That’s true for Crystal Slots casino too, where you get the best possible slots of today in a safe and secure environment. Owned and operated by Jumpman Gaming Limited, the casino has a dual license by Alderney and the UKGC.
From a legal point of view, it doesn’t get any better. But, it doesn’t rest its laurels on the licenses alone. This is a full-blown online casino with all the elements a modern gaming site needs. There are thousands of games, trusted payment methods, and a wide range of bonuses and promotions for new and existing players. It’s also one of the rare casinos where you can deposit with a phone bill.
As the casino says itself, it brings the bling to every player. Join it today for a fun welcome offer that pairs a deposit bonus with extra spins. And that’s just the beginning. There are plenty of other offers to claim and extra money to spend on the industry’s best slot games. The site is super-easy to navigate, and the great layout and design are mobile-optimized as many Crystal Slots reviews have pointed out. Just how every player loves it.
Crystal Slots Casino Welcome Bonus
When you sign up in Crystal Slot online casino you’ll be welcomed by a cool bonus. It’s a 100% deposit match up to £200 with 50 extra spins on Starburst. It’s for new UK players only and requires a minimum deposit of £10. The casino will double your initial deposit up to £200, giving you a possible total of £400.
The offer is easy to get – just click on the Claim Now bonus to get started. You’ll need to wager it 65 times before withdrawal which is a bit high for today’s standards. When it comes to the extra spins, we only know that they’re available on Starburst. No more information is provided except that the maximum bonus conversion is equal to £250.
Significant Terms and Conditions
- The Crystal Slots casino welcome bonus is a 100% first deposit bonus with 50 extra spins.
- To claim it, you’ll need to sign up and make a minimum deposit of £10.
- The bonus comes with wagering requirements of 65 times.
- You can’t use the bonus funds on progressive jackpot slots.
- The wagering should be completed in 30 days or the bonus will be forfeited.
- You can convert the bonus to a maximum of £250.
- For players who have never made a deposit in the casino, the maximum bonus conversion is £50.
Crystal Slots casino’s full bonus terms and conditions apply.
Extra and No Deposit Spins
UK players in Crystal Slot casino will get 50 extra spins as part of the welcome package. These aren’t no deposit spins, but you’re still getting them as a cool addition. Keep in mind that they have terms and conditions too, so you will need to stick to certain rules so you can withdraw any winnings.
Crystal Slots Casino Slots and Games
The game library is Crystal Slots casino’s pride and jewel. It features games from the biggest providers in the industry, including the likes of NetEnt, Red Tiger, Blueprint, Pragmatic Play, Playtech, and Yggdrasil. For those unaware, these are some of the biggest names in the industry, so you know for sure that you’re getting top-quality games.
It’s a casino that’s primarily focused on slots. That much is obvious from the name. Of course, you get other types of games on offer too, but in general, the majority of games are online slots. Which is great if you ask us.
Similar to other Jumpman Gaming casinos, it features the most popular slots on the main page. These are available right from the get-go, with the biggest industry hits featured on the front page. Some of the many you’ll come across include Wolf Gold, Starburst, Leprechaun Luck, Sahara Riches, Buffalo Blitz, Rainbow Riches, the Crystal Burst XXX slot, and Primate King.
Explore a Wide Range of Games
All the slots can be played for fun, real money, or with one of the casino’s many bonuses. You can sort them alphabetically, but not by provider. There’s a Search bar that works smoothly and will allow you to get to your faves in a pinch.
If you click on Casino, you’ll get a mix of Crystal Slots’ best games. Not necessarily slots, but the most popular games in the lobby. Among them are a few bingos and scratchcards, with the latter getting their own tab. If you’re more of a card or table game fan, click on the corresponding category. You’ll get a mix of both RNG and live dealer card and table games. You can play various blackjack and roulette games to test strategies without paying, or have some fun with video poker machines.
We’ll talk about the live casino games later. Before that, we strongly recommend checking the bingo games. There’s a handful of available variants UK players know and love.
If you don’t know what to play and you’ve tried all the hits, the New Games tab is your destination. The casino’s game lobby is constantly updated with fresh content, and this is where you’ll find all the latest games. Be it slots or new additions to the table games/bingo lobbies, you have plenty of options to choose from.
Of course, all the games are available on the go, so you can play them as you see fit. Play on your Android mobile phone or iOS tablet -whatever you decide, the full game lobby is available on mobile platforms.
I didn’t find any games missing from Crystal.Slots casino. It’s a well-rounded contender in today’s crowded market. I typically go to the Popular or Hottest tab when I review a casino, and I was delighted to find the industry’s top games there. Jumpman Gaming is a well-known network, and naturally, it has partnered with many great providers with fantastic slot hits.
The games ran smoothly on my PC and mobile devices too. I like the fact that it’s a well-oiled instant play platform, so no need for downloads. Downloadable software packages are old news anyway, and platforms such as these are the current and future of online gambling.
In short, the games are great and the variety almost unmatched. If you’re a slot fan, you’ll find plenty of games to like. But, even if you’re not, there’s a lot of variety to keep you entertained.
Crystal Slots on Mobile
There’s no Crystal Slots native casino app, but the mobile website works just as well. Most players prefer apps and we can say they’re the better choice. But, just because this one doesn’t have it doesn’t make the casino less successful. The game lobby is on full display at the mobile site, and there were no lags during our review. All games run perfectly smooth on Android and iOS devices.
Accessing the casino from your mobile phone browser is easy. Enter the address and hit on Go to start. The layout and design mimic the desktop website, so you won’t have trouble navigating it. It’s a great website from start to finish, so we don’t think you’ll miss an app at all.
I put the mobile website through the motion during my review and it performed admirably. Nothing was missing in terms of games or promos. The layout and design are the same, so getting around was easy. All the games loaded up fast, and there were no hiccups while playing them.
Mobile websites may not get the same attention as apps, but they work better in my opinion. They’re certainly easier to access. This instant play platform suffers from no problems, so you’ll love it as much as I do. There might even be mobile exclusive promotions down the line, so make sure to visit it and don’t worry about the lack of an app.
Live Casino Games
Live casinos are the pinnacle of any online casino in the industry. It’s the same at Crystal Slots, and we’re glad that a slot-centric casino pays a lot of attention to live dealer games. There might only be 20 or so titles, but the ones you have on offer are fantastic.
They’re all streamed in HD quality and come with advanced features such as live chat with the dealers. Powered by Pragmatic Play Live, the catalogue includes a variety of blackjack and roulette games along with a few baccarat titles.
If you’ve never played live dealer games, we strongly recommend trying them out in Crystal Slots online casino. If you ask me, you’ll be impressed.
Live game information
Total number of live casino games: 20+
Safe Gambling – is Crystal Slots casino safe?
Crystal Slots casino is all about keeping its players safe. It does that with a Responsible Gambling policy, which tells you everything you need to know about how to stay in control. Online gambling can be addictive, and unless you take certain measures to put it under control, you can become its latest victim.
To fight that, Crystal Slots has introduced a set of tools. Among them are:
- Deposit limits
- Reality checks
- Game timers
- Self-exclusion tools
Feel free to read the guide to responsible gambling or use these tools to keep your spending in check. If you think that it’s taking a turn for the worse, the customer support agents can give you the guidance you need.
The customer support service in Crystal Slots is live 24/7. You can send an email to ask what you want, but the response time may be over a day. The live chat is a much better option, and the English-speaking agents always ready to help.
But, before you get in touch that way, you should check out the FAQ page. It’s a much easier channel to deal with for beginners, and has extensive guides to the most commonly asked questions. If you ask us, your answer might very well be hiding there, so feel free to give it a try.
The customer service in this casino is nearly perfect. I’m saying nearly because the email responses were a bit slow. But, most players will use a live chat channel to ask their questions or the FAQ page. Both are great options if you have a common question such as how to make a deposit or withdraw.
Technical problems might require a bit more time, but the agents are more than ready to help. Don’t hesitate to get in touch for whatever help you need.
Email support languages
Live support languages
Phone support languages
KYC and documents
Before you can make your first withdrawal in Crystal Slots casino, you’ll have to pass the KYC check. It’s a fairly standard procedure that’s usually processed in 3 days. You’ll have to send the following documents:
- Proof of identity (copy of your ID in colour);
- Proof of address (utility bill);
- Proof that you own the payment method you want to use.
If you have any trouble, the customer support agents can help. It’s a one-time process, so you don’t have to worry about it again.
I passed the KYC check right after registration. Didn’t want to wait later and delay my withdrawals, and to my surprise, it all went smoothly.
The agents processed the documents in a couple of days, which is slower than the average 24 hours. I suggest finishing it after signing up if you want to best experience.
The casino has partnered with a reasonable list of payment providers for deposits and withdrawals. They’re all trusted options – here’s a preview:
- Bank transfer
- Pay by Phone
Those are all standard payment options which most players use in casinos. Choose any and you can expect swift deposits and withdrawals with no fees.
I typically use PayPal for online gambling recently, so I was glad it was an option here as well. The deposit went through easily and was fee-free. Had no trouble with the withdrawals too, especially after completing the KYC check.
Most withdrawals need 1-3 days to be completed, which isn’t bad. I’ve seen faster casinos, but I’ve seen slower ones too, so no problem with it.
Who owns Crystal Slots Casino, and what licence do they hold?
Crystal Slots is a website where you can gamble on games like slots and table games. The website is owned and operated by a company called Jumpman Gaming Limited. They are licensed and regulated by the Gambling Commission in Great Britain, and if you are outside of Great Britain, they are regulated by the Alderney Gambling Control Commission. Their office is located in Alderney, Channel Islands, but it’s not a place where you can send them letters.
Crystal Slots Casino FAQs: Simple and easy to read!
Crystal Slots Casino is an online gambling website that offers a variety of casino games, including slots and table games.
Crystal Slots Casino is licensed and regulated by the Gambling Commission in Great Britain and the Alderney Gambling Control Commission, which makes it a legal and safe online casino.
To sign up for Crystal Slots Casino, simply visit their website and click on the “Join Now” button. You will need to provide some personal information and create a username and password.
Crystal Slots Casino offers a wide range of games, including slot machines, table games like blackjack and roulette, and instant win games.
Crystal Slots Casino offers a variety of payment methods for deposits and withdrawals, including credit cards, e-wallets, and prepaid cards. Simply go to the cashier section of the website to make a transaction.
Yes, Crystal Slots Casino offers a welcome bonus for new players who sign up and make a deposit. Be sure to check their website for the latest promotions and bonus offers.
Crystal Slots Casino offers customer support via email and live chat. You can also find helpful information on their website’s FAQ section.