During my Genesis online casino review, I found the customer service agents to be helpful. They rushed to meet my demands and questions, and the response times via live chat were pretty fast. Email is said to be slower as expected, and there’s no phone number. I can honestly recommend looking for a solution at the FAQ page first before you contact the agents.
- UKGC Licenced
- Wide selection of slots and games
- No Loyalty Program
Genesis casino UK is one of the biggest players on today’s crowded market. Even though it was only established in 2018, it’s the biggest gaming site under the Genesis Global Limited umbrella. As such, it has a massive fanbase, and the UKGC license and years of experience aren’t the only reasons why players love it.
In just a few short years, Genesis casino established itself as a leading gambling site in the UK. It did that by carefully navigating the online gambling landscape and giving players what they want. It comes jam-packed with thousands of games from leading software providers in a fully safe and secure environment thanks to the UKGC license. It’s safe to join too thanks to 128-bit SSL encryption that make Genesis a legit online casino.
Furthermore, players get a 100% Genesis casino welcome bonus on sign up in addition to other exciting offers. If you’re looking to join the gaming site, read our in-depth Genesis casino review and see why it’s a good option.
Genesis Casino Welcome Bonus
New UK players at Genesis casino are in luck. They can claim a 100% first deposit welcome bonus that doubles their initial bankroll. The welcome bonus covers any deposit between £10 and £300, with 300 free spins to boot. It’s not a single bonus, but rather a welcome package spread across your first four deposit, with various matching bonuses for each.
- 1st deposit bonus: 100% up to £100
- 2nd deposit bonus: 50% up to £300
- 3rd deposit bonus: 25% up to £300
- 4th deposit bonus: 25% up to £300
It’s a fairly regular welcome bonus, and one that doesn’t require a Genesis casino bonus code. As long as you register and verify your account via the email link, you will be eligible to claim the sign up offer. The extra spins are available on NetEnt’s iconic Starburst slot, and you have 72 hours to claim and use them.
First Deposit Bonus Code
There is no Genesis casino bonus code for you to use when you sign up. Registration takes but a minute and once you use your new Genesis casino login credentials, you’re welcome to claim the registration bonus.
Significant Terms and Conditions
- The first deposit bonus for new Genesis casino UK players is a 100% match up to £100.
- You also get 300 free spins as part of the deal if you claim all four initial bonuses.
- The free spins are valid for 72 hours and winnings are capped at £100.
- You can only use them on the Starburst slot.
- To claim the welcome bonuses, you’ll have to make a minimum deposit of £10 each.
- The wagering requirements for the welcome package are set at 40x the bonus amount.
- There are limits to the bet size you can place with the bonus – it’s £5 for wagering on slots, and £30 on all other games.
- Slots contribute 100% to the wagering, while other games contribute much less.
Genesis Casino’s full bonus terms and conditions apply.
Extra and No Deposit Spins
The first deposit bonus in Genesis online casino is accompanied by a whopping batch of 300 free spins. While that’s a number we rarely see, you should be aware that they’ll be issued in smaller batches on a daily basis. Also, don’t think that you’re getting them for free. Just like the welcome deposit bonus, you have a set of terms to go through so you can get the money you win with free spins.
Genesis Casino Slots and Games
One of the biggest aces in Genesis casino UK’s sleeve are the slots and casino games. The range of games can easily be called massive. Genesis boasts a mightily impressive collection of online slots, jackpots, table, card, and live casino games, most of which you can try for free or real money.
The casino is no slouch when it comes to software developers either. Thanks to its earnest reputation, it has partnered with some of the biggest studios in the industry. As a result, you have thousands of games at your disposal from the likes of NetEnt, Red Tiger, Games Global, and many others. All the games can be played on PCs, laptops, and mobile devices.
The majority of the games in the library are slots which is to be expected. Genesis casino UK has a decent user interface that’s slightly better-aimed at mobile users. Nevertheless, it provides a great user experience, providing excellent navigation thanks to a great number of filters that will make your life easier when browsing games. That goes double for slots.
We won’t spoil the surprise of listing the games you absolutely must try in Genesis online casino. But, we strongly suggest new players taking a look at the most popular tab where all the latest and greatest slots are listed. Additionally, you can use a variety of filters to find new faves or look for your all-time slots using the Search bar. Browsing per provider is available too.
It’s not just slots. You have plenty of table and card games on offer, and you get to practice without breaking the bank. It’s essential for games such as blackjack or poker where skills are in the limelight. Roulette for free isn’t going to sharpen your skills, but at least you’ll get a good overview of the layout and bets.
Enjoy the games in Genesis casino’s lobby for fun for as long as you want to. Play on your mobile phone without download or registration, and when you’re ready to play in the big leagues, you can fund your account easily with a trusted payment method.
Expert’s Review
As one of the leaders on the crowded UK iGaming market, it’s not a surprise that Genesis’ games are top notch. I experienced that first-hand when I initially joined the casino. With big name providers having partnered with the casino, it was clear that the games will be of top quality. Slots are the strongest game type here, but most players won’t mind.
I was also impressed by the number of table and card games on offer as well as the live casino games. Genesis casino’s library is impressive on many levels, and nicely organized too if I might add. The system works like a charm, especially via the search bar. That’s impressive considering the number of games on offer, so in this department, Genesis casino UK gets a clear A+ from me.
Genesis on Mobile
If you visit Genesis’ website from your mobile browser, you’ll find a web-based app that looks and operates just like on desktop. The casino doesn’t have a native app, but we don’t think anyone would mind. The mobile site version loads up easily as it was designed to work on HTML5-enabled platforms. The fact that you don’t need to download and install it goes a long way in helping non-tech-savvy players.
Of course, it features the full library of games as expected and all the offers. Unfortunately, there’s no special mobile bonus to claim, but regardless, it works just like you expect it. Navigating through the menus felt slick and intuitive, so we can’t help but feel that the casino built its website with mobile devices in mind. It needs no special hardware requirements – as long as you’ve got a stable Internet connection, you’re good to go.
Expert’s Review
Genesis’ mobile website worked so good that I didn’t feel the need to install an app. It’s easier this way and the casino looks decent enough to eliminate the need for an app at all. You get the same navigation like on desktop, with a hamburger menu to make switching between the casino and live casino a breeze.
It loads up fast on both Android and iOS and there were no glitches during my Genesis casino review. I think that players will appreciate the fact you don’t need additional software to install on their phones. Third-party apps may ask for many permissions and take up space on your phone which you can save for a few selfies (why not?). Thanks to the web-based app, you can count on getting the same desktop Genesis online casino experience.
Live Casino Games
If you love playing live dealer games, you’ll feel right at home in Genesis casino UK. It has dozens of excellent titles from Evolution Gaming and other developers too. All the games are top-notch, coming with high-quality streams and advanced game features that make them so attractive to play. If you haven’t played live blackjack or a game of live roulette ever before, it’s the closest to actually playing in a deluxe London joint.
You can talk to the dealers, but please be friendly and only talk about the game at hand. As for recommendations, we suggest checking out the live game shows first. If you’re an expert at a particular game such as blackjack or roulette, browse the separate libraries and you’ll be amazed.
Live game information
Total number of live casino games: 50+
Safe Gambling – is Genesis Casino safe?
Safe gambling policies are a must for any casino that wants to obtain a UKGC license. As such, Genesis online casino has an extensive policy of that kind, giving players helpful advice on how to play responsibly. In addition to the policy, you also have several tools at your disposal, including reality checks, deposit limits, and self-exclusion tools.
In short, you can stick the recommendations to keep your bankroll in check or get in touch with organizations that help players in need. The latter can be done by contacting the customer support team that will gladly give you the contacts you need to get help.
Support
The customer support channels at Genesis casino are fairly standard. You can contact the professional agents via email or live chat any time of the day or night. But, before you do that, we strongly recommend taking a look at the FAQ page. It has answers to many common questions, so you might find your initial answers there.
Since the customer support page is available in English, UK problems will have no trouble communicating. The agents are polite and will answer your questions promptly and accurately.
Expert’s Review
During my Genesis online casino review, I found the customer service agents to be helpful. They rushed to meet my demands and questions, and the response times via live chat were pretty fast. Email is said to be slower as expected, and there’s no phone number. I can honestly recommend looking for a solution at the FAQ page first before you contact the agents.
Site languages
English.
Email support languages
English.
Live support languages
English.
Phone support languages
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KYC and documents
The Know Your Customer (KYC) check is standard for online casinos in the UK. Genesis is part of the same program, and will need you to verify your account by sending personal documents.
Don’t worry – all of them will be transferred and stored via private servers. You’ll need to prove your address, name, and ownership of payment method before you can proceed.
Expert’s Review
The KYC process at Genesis went as smooth as expected. I’m used to completing it all the time so I wasted no time and finished after sign up. The documents are easy to attach and everything was finished in a record 24 hours.
Banking
The popular UK casino accepts a wide range of payment methods. Being a UK casino, it doesn’t allow credit card deposits, but you can use your trusty Visa or Mastercard debit for the same. Other options are also available, including the likes of Neteller, Skrill, Trustly, Paysafecard, and more.
Transactions are processed instantly, with a slightly slower withdrawal time at 1-3 days for most options. But, the casino charges no fees, so you don’t have to worry about that.
Expert’s Review
Genesis had everything I expected in the finance department and then some. Debit cards and online banking are available, as are prepaid vouchers and e-wallets. The only thing missing are cryptocurrencies, but it’ll be a while before we see UKGC casinos bragging about them.
But, overall, the selection of payment options is decent, and making transactions is a breeze. Because of that, Genesis casino passes this test with flying colours.
Who owns Genesis Casino and what licence do they hold?
Genesis Casino is an internet casino that started in 2018. The company that owns it is called Genesis Global Limited, and it’s registered and licenced under the laws of Malta and the United Kingdom. They follow strict rules and standards to make sure the games are fair and responsible.
The Malta Gaming Authority and UK Gambling Commission are the groups that licensed Genesis Global Limited. Genesis Casino offers lots of games and bonuses and is known as a reliable and trustworthy online casino.
Genesis Casino FAQs : Simple and easy to read!
Yes, Genesis Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission, ensuring that the casino operates under strict standards to provide fair and responsible gaming. Genesis Casino is also owned by Genesis Global Limited, a reputable and trustworthy company.
Genesis Casino offers a wide range of games, including online slots, table games, live dealer games, and more. They feature popular games from top software providers such as Microgaming, NetEnt, and Evolution Gaming.
Genesis Casino offers a variety of payment methods, including credit/debit cards, e-wallets, bank transfers, and more. Simply log in to your account, navigate to the cashier section, and select your preferred payment method to make a deposit or withdraw your winnings.
Yes, Genesis Casino offers various bonuses and promotions, including welcome bonuses, free spins, and cashback offers. Be sure to check the promotions page regularly to stay up-to-date with the latest offers.
Yes, Genesis Casino offers a mobile-optimized website that is compatible with both iOS and Android devices. Simply navigate to the Genesis Casino website on your mobile browser to access the mobile casino.
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