The safe gambling policy at Virgin Game is nothing short of excellent. I’ve grown to expect that from UK casinos, and Virgin doesn’t disappoint in that regard. The customer support team is top-notch as well. The agents speak English and are available via email, live chat, and over the phone, so you can easily use any channel you like.
- UKGC Licenced
- Great variety of slots and bingo games.
- 24/7 Live Chat
- Only available to UK players
Virgin Games is casino backed up by the major Virgin brand. It was officially launched in 2004, making it one of the oldest online casinos in the UK. Nearly two decades later, Virgin is still going strong, offering a wide range of games and promotions to UK and Ireland residents.
The casino is owned and operated by Gamesys Limited, a gambling company licensed in Gibraltar. The logo and brand are registered trademarks of Virgin Enterprises Limited, used under an appropriate license. In terms of gambling, Virgin has a Gibraltar license and an extra one by the UK Gambling Commission. In that way, it has all the bases covered, so we’re undoubtedly talking about a legit gaming operation.
Since its inception, Virgin Games casino has managed to impress thousands of players. It does that with a wide range of games and bonuses. It’s not just slots. The casino has been rewarded several times for its bingo offer. It promises safe gambling thanks to the eCOGRA certificate which ensures fair and safe gaming.
Read our Virgin Game casino review below and see why it’s still a great option.
Virgin Games Casino Welcome Bonus
The Virgin gaming site doesn’t stick to traditional rules when it comes to sign up offers. Its welcome bonus is a play £10 get 30 free spins offer which you can alternatively switch for £50 of free bingo. New UK players get a choice when they register and spend their first £10. They can either go for the free spins or get the free bingo tickets. Both are great options if you ask us, but unfortunately, only one can be picked.

The 30 free spins are available on RTG’s Double Bubble slot. If you opt for the bingo tickets, they can be used on any bingo game on the website. Remember that you have to opt in to the promotion and register, deposit, and spend £10 to qualify for it.
First Deposit Bonus Code
There’s no Virgin Games first deposit bonus code for this offer. You can claim the free spins or bingo tickets without it, which is music to the ears of players who aren’t that tech-savvy.
How to create and account with Virgin Games Casino
To create an account with Virgin Games Casino, you need to click on the welcome bonus page. This will lead you to a simple registration form that asks for your first name, surname, and email address. Once you submit this information, you will be prompted to input more personal details, as well as your login credentials to be used for the account.

Significant Terms and Conditions
- The Virgin gaming casino sign up offer is available to new players only over the age of 18.
- It requires you to register, opt in to the promotion by choosing one option or the other, depositing £10, and wagering that much on any game in the lobby.
- If you choose the free spins, they are available on the Double Bubble slot. Each free spin is valued at 1p.
- The £50 worth of bingo tickets (minimum value 50p) is for any bingo game in the lobby with the exception of Session Bingo.
- Your deposit balance and winnings are withdrawable at any point during the promotion.
Virgin Games Casino’s full bonus terms and conditions apply.
Extra and No Deposit Spins
As part of the welcome package, you can get 30 free spins on Double Bubble. It’s either that or the free tickets, but none of these options are no deposit spins. In order to claim them, you must register, deposit, and play at least £10.
Virgin Casino Slots and Games
Virgin Games casino boasts a decent game lobby with more than 400 games from the top providers. That’s not a number we see often on today’s market. Online casinos have thousands of games, but to be honest, most players need the basics and a few extras. Virgin Games has that all and then some. As it states itself, it’s like enjoying the excitement of the Las Vegas Strip under your fingertips.
That refers to the casino’s native mobile app which is just as good as the desktop website. But, more on that later. On the subject of games, the lobby is powered by the likes of NetEnt, Play’n GO, Big Time Gaming, IGT, and many others. Slots are the game you’ll find more often, ranging from classic slot hits such as Cleopatra to modern Megaways titles. Daily jackpots and progressive jackpots are also on offer, so make sure not to miss this section.
There are just a few simple filters to browse the games, but they are more than enough. If you want to find your favourites right away, there’s a Search bar. The game lobby also features separate tabs for the different game categories including slots, bingo, live casino, table games, and more.
While almost all online casinos in the UK offer bingo, Virgin Games puts the focus on it. There are plenty of online bingo variants including free bingo, 75- and 90-ball bingo, Blox Bingo, Bubble Up, and more. The casino does well to offer a substantial bingo bonuses too which will delight new UK players.
On top of it all, you get many table and card games to play for free, and just as many live dealer titles. Poker is a noted addition too if you want to brush up on your skills or play in tournaments. There might be just over 400 games on offer, but we can’t fault Virgin Game – the casino aims for quality over quantity.
Expert’s Review
I’ve gotten a bit used (and spoiled) with thousand of games at the top online casinos, so having just 400 on offer was a bit shocking when I first joined Virgin Games casino. However, as I learned later, it’s just the right amount. Registered players can try most games for free or make a deposit and play them for real money.
It’s easy to pick games from the list and play them on the go. The casino’s native app doesn’t miss a game, so you get hundreds of them in your pocket which I think is neat.
Virgin Games on Mobile
Virgin Games is a big online casino in the UK with a major mobile presence. There are apps for both Android and iOS devices you can find in the Google Play and App Store. They are easy and free to install, and can be downloaded straight from their respective stores or the desktop website – it has links to both apps.
You get the full Virgin Game experience, no holds barred. All the games are on offer so you can spin your way to big wins in slots and jackpots anytime. The apps require specific versions of each OS, but they’re not very restrictive. In fact, any Android or iOS device from the past 5-6 years will do nicely. All you need is a stable Internet connection, so turn it on via mobile or WiFi and play for as long as you want to.
Expert’s Review
Virgin gaming on the go is possible via the two native apps. They are available for both Android and iOS fans, and they are both of top quality. You get the same layout and design adapted to each OS’ internals, so navigation is a breeze on any device. I personally checked the game lobby and found that it’s not missing a single game. You can play slots, jackpots, table games, and even live dealer games on the anytime.
Turn your Internet connection on and you’re good to go. The apps are easy to install and free to use. The only thing missing was an exclusive bonus for mobile players, but I guess we’ll have to wait for that one later.
Live Casino Games
The Virgin Games live casino is powered by Evolution Gaming and offers ‘brilliant’ gaming action. That’s the casino’s words, not ours. The HD gameplay gives you something truly different as you play through different entertaining variants of roulette, blackjack, poker, baccarat, or game shows. Live casino gaming may not come for free, but if you know what you’re getting into, it’s much better than playing against a computer (RNG).
It has given old-school casino classics a new lease of life. Blackjack, for example, is much more exciting than playing an RNG variant. There are both classic and unique games on offer played against professional dealers and streamed in high video quality. The fact that they’re provided by Evolution makes the whole experience even better. And it’s not just table and card games. If you want to try something different and more exciting than ever, we dare you to go for the live game shows.
They offer something entirely different from, say, roulette, blackjack, or poker. But, you can also try exciting new roulette games such as Lightning Roulette where multipliers up to x500 will keep you on your toes and pay better than any wheel you know.
Live game information
Total number of live casino games: 30+
Safe Gambling – is Virgin Games Casino safe?
Virgin Games casino is all about fair gaming. As a casino licensed by the UKGC, it must offer safe gambling guidelines and policies. It does that perfectly, giving players a great guide on how to gamble responsibly and keep their habit from going awry.
The safe gambling policy has an in-depth guide on safer gambling and several tools you can use to keep your bankroll in check. Some of them include reality checks, deposit and time limits, and self-exclusion tools. You can use the later to prevent access to the website for a shorter or longer period. Don’t hesitate to use them – online gambling can be dangerous if not kept in check, and that’s why it’s important to gamble responsibly.
As part of the Be Gamble Aware program, Virgin’s customer support agents can point you to professionals if you need help. Get in touch if you think that your gambling is turning into a big problem.
Support
The customer support service in Virgin Games casino is live 24/7. You can get in touch via email or live chat, with the latter being a much more responsive option. The customer support team encourages players to check out the FAQ section first, and that would be our recommendation too. Besides the two regular support channels, there’s also a phone number (0800 083 1833) which is available from 08:00 – 22:00.
Expert’s Review
The safe gambling policy at Virgin Game is nothing short of excellent. I’ve grown to expect that from UK casinos, and Virgin doesn’t disappoint in that regard. The customer support team is top-notch as well. The agents speak English and are available via email, live chat, and over the phone, so you can easily use any channel you like.
Site languages
English.
Email support languages
English.
Live support languages
English.
Phone support languages
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KYC and documents
Before you can withdraw any winnings from Virgin Games online casino, you’ll need to finish the KYC check. The verification process asks you to send some personal documents that verify you are who you say you are.
It’s a standard check that most casinos require nowadays, and can easily be completed in about 24 hours.
Expert’s Review
I didn’t experience any problems with the KYC check. It was done fast and easy, with no extra documents required. If you don’t know how to pass it, talk to the agents. They’ll gladly give you a helping hand and verify your account which will make you eligible for withdrawals.
Banking
Virgin Games casino only accepts a few trusted payment methods. Among them are Visa and Mastercard Debit as well as Apple Pay on supported iOS devices. While the list isn’t long at all, we can’t deny the fact all the options are 100% legit and easy to use. Credit cards are not accepted because of UK law which prevents casinos from offering them as a payment option.
The minimum deposit is £10 and all deposits are instant. For debit cards, the maximum deposit is £10,000, while Apple Pay’s limit is £5,000 per transaction.
Withdrawals are processed in 4-24 hours which is reasonable. No fees are charged on any transactions.
Expert’s Review
There’s not much to say about Virgin’s payment methods. I could talk more about the lack of options. But, if you’re not against bank transfers or debit cards/Apple Pay only, you won’t find this an issue.
Both deposits and withdrawals are instant and no fees are charged. But, if you ask me, players should get more options on offer at Virgin casino.
Who owns Virgin Games Casino, and what licence do they hold?
Virgin Games is a website that offers games and it is run by a company called Gamesys Operations Limited. The company’s address is Suite 2, Floor 4, Waterport Place, Gibraltar, GX11 1AA. If you need to contact them, you can do so through the website’s Contact Us section.
Gamesys Operations Limited is licenced and regulated in Great Britain by the Gambling Commission with an account number of 38905. It is also regulated by the Gibraltar Gambling Commissioner (RGL No. 46) as it operates in Gibraltar.
Virgin Games Casino FAQs: Simple and easy to read!
Yes, Virgin Games Casino is a safe and secure site. The site is licensed and regulated by the Gambling Commission in Great Britain and by the Gibraltar Gambling Commissioner in Gibraltar. This ensures that the site operates fairly and securely.
Virgin Games Casino offers a variety of games, including slots, table games, and live casino games. Some of the popular games available at the site include Cleopatra, Rainbow Riches, and Blackjack.
To make a deposit at Virgin Games Casino, you can use a variety of payment methods, including credit/debit cards, e-wallets, and prepaid cards. Simply log in to your account, navigate to the cashier section, and select your preferred payment method.
Virgin Games Casino offers a variety of promotions, including welcome bonuses, free spins, and daily free games. The site also has a loyalty program that rewards players with cashback, free spins, and other bonuses.
Virgin Games Casino offers customer support via live chat, email, and phone. The site also has a comprehensive FAQ section that answers many common questions.
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